Returns & Exchanges
At CASA BELLA, we want you to be completely enamored with your home decor, so we offer a hassle-free 30-day return policy for all items in their original condition. If your selection isn't the perfect fit for your space, we are here to ensure a smooth and simple return process.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the items back in their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package over any old labels.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
