Frequently Asked Questions
Everything you need to know about shopping with CASA BELLA for your home essentials.
What is the standard shipping time for furniture and decor?
Standard shipping for small decor items typically takes 3-5 business days. For larger furniture pieces, delivery usually takes 7-14 business days depending on your location and the white-glove service requirements.
Do you offer international shipping?
Currently, CASA BELLA ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, CASA BELLA is committed to sustainability. We prioritize FSC-certified wood, organic textiles, and eco-friendly manufacturing processes to ensure our products are as kind to the planet as they are to your home.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.